Resume

LendingTree

Produces high-quality, informative content across ValuePenguin’s health, Medicare, auto, and home insurance verticals.
Monitors and analyzes industry trends and regulatory changes, particularly within health insurance, to ensure content accuracy, relevance, and compliance.
Develops, maintains, and leverages internal datasets to support content creation, enhance insights, and improve overall information quality and consistency.
Created and maintains and internal expert review process for high-value pages

Wrote informative and in-depth guides about the health insurance industry, coverage types, and provider networks on ValuePenguin.com.
Assisted as needed with auto, motorcycle, home, flood and umbrella insurance content.

Wrote both demand and discover content to increase site authority and expertise.
Assisted in the content planning process by evaluating the internal writing team bandwidth and abilities.
Brainstormed and pitched article ideas to broaden Bankrate’s topical insurance coverage.
Served as the media spokesperson for insurance content, discussing Bankrate’s insurance studies with radio and news outlets.

Refreshed pages for both on-page and off-page SEO optimization, readability, and quality.
Created on-trend insurance discover content to both educate readers and increase site authority.
Reviewed, challenged, and changed internal writing team processes for increased efficiency.

Facilitated the writing of insurance content by a network of freelance writers.
Edited and prepared content to be published on Red Ventures’ insurance domains.
Wrote and refreshed high-traffic and high-value pages to improve SEO rankings and authority signals.

Handled 100% of the agency’s personal lines clients. Daily tasks included quoting, processing, billing, claims, and general questions.
Verified company underwriting rules and assisted the sales agents in ensuring that their books of business adhered to company guidelines.

Wrote new auto, home, and life insurance policies for current and existing clients.
Assisted with daily service tasks including payments, claims, and general insurance questions.

Experienced in leveraging AI tools to support and accelerate SEO content workflows. Uses AI-assisted writing tools (such as ChatGPT and Claude) to research topics, generate outlines, and draft content efficiently while maintaining accuracy and editorial standards.
Applies AI tools to analyze content gaps, identify optimization opportunities, and brainstorm keyword-driven article ideas. Familiar with using AI to interpret and summarize performance data, enabling faster decisions on page refreshes and content updates. Understands the importance of human editorial oversight in AI-assisted content to ensure accuracy and integrity.

Proficient in written, verbal, and electronic communication and has excellent knowledge of English grammar and syntax.

Nearly a decade of experience as a licensed insurance agent. Product knowledge includes auto, home, life, umbrella, and flood insurance. Holds Property & Casualty and Life, Accident, & Health licenses, completing the necessary continuing education at each renewal period.

Supremely organized with both electronic and paper filing systems. Creates organizational methods which lead to increased efficiency on both a personal level and a team level.

Works with numerous teams daily, including other editorial teams, SEO teams, engineering teams, development teams, content marketing and public relations teams, and monetization teams. Adept at helping navigate the communication barriers that inevitably arise when different functional groups work on one project.

Completes tasks quickly and efficiently with little margin for error. Takes great pride in the work and always strives for perfection.

Familiar with and able to perform WordPress tasks like creating, publishing, and editing a post.

Emphasis in Technical and Professional Writing
Subjects Studied: Digital Writing, Technical Writing, Editing, Fiction Writing, Literature
Final GPA: 4.00

Emphasis in Acting, Minor in Dance
Subjects Studied: Public Speaking, Communication, Acting, Voice, Movement, Musical Theatre
Final GPA: 3.91