Resume

Below is a summary of my professional experience, skills, and educational background.

LendingTree

Writer—Health Insurance | March 2023–Current

  • Writes informative and in-depth guides about the health insurance industry, coverage types, and provider networks on ValuePenguin.com

Red Ventures

Writer—Insurance | February 2022–March 2023

  • Wrote both demand and discover content to increase site authority and expertise.
  • Assisted in the content planning process by evaluating the internal writing team bandwidth and abilities.
  • Brainstormed and pitched article ideas to broaden Bankrate’s topical insurance coverage.
  • Served as the media spokesperson for insurance content, discussing Bankrate’s insurance studies with radio and news outlets.

Associate Writer—Insurance | August 2021–February 2022

  • Refreshed pages for both on-page and off-page SEO optimization, readability, and quality.
  • Created on-trend insurance discover content to both educate readers and increase site authority.
  • Reviewed, challenged, and changed internal writing team processes for increased efficiency.

Associate Editor—Insurance | January 2021–August 2021

  • Facilitated the writing of insurance content by a network of freelance writers.
  • Edited and prepared content to be published on Red Ventures’ insurance domains.
  • Wrote and refreshed high-traffic and high-value pages to improve SEO rankings and authority signals.

Huff and Campbell Insurance Agency

Personal Lines Service Agent | September 2014–December 2020

  • Handled 100% of the agency’s personal lines clients. Daily tasks included quoting, processing, billing, claims, and general questions.
  • Verified company underwriting rules and assisted the sales agents in ensuring that their books of business adhered to company guidelines.

Terry Anderson State Farm

Personal Account Representative | July 2011–September 2014

  • Wrote new auto, home, and life insurance policies for current and existing clients.
  • Assisted with daily service tasks including payments, claims, and general insurance questions.

Skills & Abilities

Basic HTML & CSS

  • Familiar and comfortable with basic HTML and CSS coding.

Communication

  • Proficient in written, verbal, and electronic communication and has excellent knowledge of English grammar and syntax.

Insurance Licensing & Knowledge

  • Nearly a decade of experience as a licensed insurance agent. Product knowledge includes auto, home, life, umbrella, and flood insurance. Holds Property & Casualty and Life, Accident, & Health licenses, completing the necessary continuing education at each renewal period.

Organization

  • Supremely organized with both electronic and paper filing systems. Creates organizational methods which lead to increased efficiency on both a personal level and a team level.

Teamwork & Interpersonal Communication

  • Works with numerous teams daily, including other editorial teams, SEO teams, engineering teams, development teams, content marketing and public relations teams, and monetization teams. Adept at helping navigate the communication barriers that inevitably arise when different functional groups work on one project.

Time Management

  • Completes tasks quickly and efficiently with little margin for error. Takes great pride in the work and always strive for perfection.

WordPress

  • Familiar with and able to perform basic WordPress tasks like creating, publishing, and editing a post.

Education

Bachelor of Arts—English | Indiana University East | Graduated May 2022

  • Emphasis in Technical and Professional Writing
  • Subjects Studied: Digital Writing, Technical Writing, Editing, Fiction Writing, Literature
  • Final GPA: 4.00

Bachelor of Arts—Theatre | Indiana University Purdue University Fort Wayne | Graduated May 2011

  • Emphasis in Acting, Minor in Dance
  • Subjects Studied: Public Speaking, Communication, Acting, Voice, Movement, Musical Theatre
  • Final GPA: 3.91